Written by Anthony Demangone
I read an article about Ford recently that caught my eye. Ford is tweaking the design of its F-150 truck.
That's a big deal.
The F-series pick-up truck is the best selling vehicle in America. And Ford has re-invented it, moving to a design that uses 97% aluminum in the truck's body.
I won't pretend to be a truck person, so I don't know how the move will play out. But the change shaves 700 pounds off the truck, increasing fuel efficiency.
Aluminum, as CEO Alan Mulally himself a veteran of Boeing BA -0.05%, noted recently that has been used in airplanes for decades and is also used in military vehicles. At the North American International Auto Show in Detroit, as quoted by the New York Times, Mulally said, “It’s all about maintainingleadership. We don’t take risks we can’t deliver on… You have to take chances if you want to stay the leader.” Executive Chairman Bill Ford said much the same. “We couldn’t be happier about our recent success [with F-Series], but we cannot afford to be complacent for one second.”
Complacency is always problematic. As Jim Collins noted his book Good to Great, “Good is the enemy of great.” Doing well operationally means doing what is necessary to get by. In times of scarcity – or outside pressure – it may be acceptable but too much complacency is not healthy. It is the avoidance of risk that leads to organizational inertia. It leads to loss of confidence and eventually companies succumb to a kind of lethargy and embrace the status quo because it is the only thing they know.
That takes some guts. They took the thing that worked best, and re-invented it. Usually, you see the opposite. Folks leave well enough alone, and focus change on things that don't work.
Brilliant? Too risky? What say you? I'd love to hear what you think.
Have a great weekend, guys.
Absolutely -- more fuel efficient is always a good thing = I think very few consumers would argue that -- and the truck is still plenty strong, heavy and powerful for almost any need. They took a good thing and made it even better -- well-played!Thoughtful business risk-taking - a key skill of great leaders!
Posted by: AwesomelySimple | 01/25/2014 at 03:24 PM
Great post Anthony - the other telling point here is that benchmarking other industries for best practices can yield great benefits. You can't remove risk entirely, but knowing that someone else has already walked down that path certainly helps. A couple of years ago at the NAFCU CEOs conference they had the former CEO of Starbucks talking about customer service and branding, it was a great session.
Posted by: David Frankil | 01/27/2014 at 09:43 AM
John and David - thank for the insightful comments. As always!
Posted by: Anthony Demangone | 01/27/2014 at 01:18 PM